Microsoft Teams

Let the Dema Agent read and manage Microsoft Teams chats, channels, members, and messages through Microsoft’s hosted Teams MCP server.

Overview

Once Microsoft Teams is connected, the Dema Agent can read Teams discussions and post messages back to them without you leaving the conversation.

The agent acts only when you ask it to, and Dema asks you to confirm sensitive changes first. It signs in as whoever authorized the connection, so it sees the same chats and channels that person sees in Teams.

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What you can ask for

Read chats and channels

Ask the agent to	For example
Catch up on a channel	”Summarize the last 20 messages in #trading.”
Follow a thread	”What was decided in the thread about the delivery delay?”
Search conversations	”Find where we discussed the supplier price increase.”
Pull context into analysis	”Compare last week’s sales with what the team reported in #weekly-review.”

Post messages

Ask the agent to	For example
Share an analysis	”Post this margin breakdown to #trading.”
Reply in a thread	”Reply to that thread with the corrected forecast.”
Send a direct message	”Send Alex a chat with the top five underperforming SKUs.”

Find teams, channels, and people

Ask the agent to	For example
List what you have access to	”Which teams and channels am I in?”
Check membership	”Who is in the #trading channel?”
Manage channel members	”Add Sam to the #forecasting channel.”

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Before you connect

Every Microsoft integration needs the same prerequisites, plus a tenant setup an admin does once per Microsoft 365 tenant. Start there, then come back:

Microsoft overview

Prerequisites, one-time tenant setup, and shared troubleshooting

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Connect Microsoft Teams

1. Build your MCP URL

   Teams is served by mcp_TeamsServer. Replace {tenant_id} with your Entra tenant ID:

   MCP URL

   https://agent365.svc.cloud.microsoft/agents/tenants/{tenant_id}/servers/mcp_TeamsServer
   
2. Connect in Dema

   In Dema, go to Agents → Settings → Integrations, find Microsoft Teams, and click Connect. Paste the MCP URL you built, then click Add.

3. Sign in and approve

   Sign in with a Microsoft work or school account that belongs to the same tenant as the URL, and approve the permission Dema asks for.

   You are returned to Dema with the integration marked as Active.

4. Check it works

   Ask the agent something only Teams can answer, for example: “Summarize the last 20 messages in the #general channel.” If it comes back with real messages, the connection works.

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Scopes Dema requests

Scope	What it allows
McpServers.Teams.All	Read and manage Teams chats, channels, messages, threads, and members on your behalf
offline_access	Keep the connection alive so you do not have to reconnect often

Dema requests these against your tenant’s own MCP server, so the grant covers that server and not your Microsoft 365 account as a whole.

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Troubleshooting

The agent cannot see a channel or chat

The agent sees only what the authorizing account is a member of. Add that account to the team or chat, or reconnect with one that already has access. Private channels need an explicit join, even for members of the parent team.

Posting a message fails

Check that the authorizing account can post in that channel itself. Moderated and read-only channels reject posts from members, and the agent inherits those limits.

McpServers.Teams.All does not appear in Entra

An Entra admin has to register or consent the Work IQ Teams MCP server (mcp_TeamsServer) in your tenant before anyone can grant the permission.

Still stuck? Contact support with the error message, including the Entra AADSTS code if you have one.